1. Introduction
Welcome to The Sales Academy ("we," "us," or "our"). We are committed to protecting and respecting your privacy.
This policy explains how we collect, use, and protect any personal information that you provide to us when you use our website, thesalesacademy.com, or engage with our services. It also tells you about your privacy rights and how the law protects you.
We are the data controller responsible for your personal data.
Our Contact Details:
- Company Name: The Sales Academy
- Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
- Phone Number: 01932 544 131
- Email Address: mike@thesalesacademy.com
2. The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
- Identity Data: Includes first name, last name, username or similar identifier.
- Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
- Financial Data: Includes bank account and payment card details (processed securely by our third-party payment processors).
- Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Includes information about how you use our website, products, and services.
- Marketing and Communications Data: Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
3. How Is Your Personal Data Collected?
We use different methods to collect data from and about you, including through:
- Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms on our website or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
- Enquire about or purchase our products or services;
- Create an account on our website;
- Subscribe to our newsletter or other publications;
- Request marketing to be sent to you.
- Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
- Where you have provided your consent.
Specifically, we use your data to:
- Register you as a new customer.
- Process and deliver your order.
- Manage our relationship with you.
- Administer and protect our business and this website.
- Deliver relevant website content and advertisements to you.
- Make suggestions and recommendations to you about goods or services that may be of interest to you.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Legal Rights
Under UK data protection law, you have rights regarding your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contact us at mike@thesalesacademy.com.
You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
8. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.
10. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
- Email: mike@thesalesacademy.com
- Postal Address: 14 Bracken Hall, Bracken Place, Chilworth, Southampton SO16 3ET
- Telephone: 01932 544 131
